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Hotel Duman Astana, Astana

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From84US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Kurgalzhinskoye Highway, 2A, Astana, Kazakhstan, 010000

Hotel Duman, a 4-star property, features an indoor pool, a bowling alley, and a restaurant serving traditional Kazakhstani cuisine. This family-friendly Astana hotel offers modern amenities including free WiFi and air-conditioned rooms with flat-screen TVs.

Rooms & Amenities

Rooms at Hotel Duman include air conditioning, a flat-screen TV, and an en suite bathroom with complimentary toiletries. Some suites feature a separate living room and fully-equipped kitchen, providing ample space for families or groups.

Dining Options

Dining options at Hotel Duman encompass two on-site restaurants that serve both traditional Kazakhstani cuisine and European dishes. A daily buffet breakfast is also available, catering to varying tastes.

Leisure

Leisure facilities include an indoor swimming pool and a wellness center featuring a sauna and massage services. Additionally, a bowling alley provides entertainment options for guests.

Business & Location

Business travelers can utilize four meeting rooms equipped with necessary facilities. Hotel Duman is conveniently located, with the bus station and major landmarks like Khan Shatyr and the Monument to the Dead of the Totalitarian Regime within a short distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
Max:
2 persons
36 m² 
Bed options:
2 Single beds
Shower
Heating
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King Room
Max:
2 persons
36 m² 
Bed options:
1 Double bed
Shower
Heating
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Executive Two-Bedroom Suite
Max:
4 persons
95 m² 
Bed options:
2 Double beds
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Astana 2.5 mi
Airports
Astana (TSE) 10.5 mi
Train
Astana Train Station 3.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop

Sports & Fitness

  • Fitness center
  • Bowling
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Kurgalzhinskoye Highway, 2A, Astana, Kazakhstan, 010000
Map view
Kurgalzhinskoye Highway, 2A, Astana, Kazakhstan, 010000
Nearby
Ailand
800 ft
Go Kart
1800 ft
Restaurants
GINZA Restaurant & Karaoke
2300 ft
Turan
Mr Coffee
2200 ft
15 Turan St
Pinta
3100 ft
Kurgalzhinskoye Hwy. 1
Roofork
2900 ft
Kazanat St. 1/1 Time Business Center
Coffee Likes
3100 ft
Kabanbai Batyra Ave.
The St. Regis Bar
4300 ft
Kabanbay Batyr Ave.
The Shoreditch Burger & Wok
4300 ft
Kabanbay Batyr Avenue 7
Yakitoriya
4300 ft
Turan Ave.

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Spacious and comfortable rooms
Friendly staff
Limited dining options
Location not ideal
6.8/10
Nice
Rooms
6.5
Location
8.9
Service
6.5
Dining
5.9
Guest reviews
6.8/10
based on 15 reviews
7.7
7.7/10 based on 1294 reviews
James
United States of America, September  2024
7.2/10

I had a nice stay at this hotel with spacious and bright rooms that had an amazing view of the city and a comfortable bed. The location was excellent, right in the heart of everything, making it easy to explore. However, the dining experience left something to be desired with limited breakfast options. The service was friendly but could use improvement in certain areas to really feel like a 5-star experience. Overall, it’s good value for money at about $150 a night.

Rooms
9.0
The rooms are spacious and light with high ceilings, a clean and comfortable bed, and a great balcony that offers a panoramic view of the changing Kazakh sky.
Service
7.0
The staff was very friendly and helpful, treating me with respect. However, I felt that their customer service skills could improve to claim a true 5-star status.
Location
9.0
The location is excellent, with malls and parks close by, making it convenient to get to most attractions by walking.
Dining
5.0
The dining experience during breakfast was a bit disappointing due to limited choices and taste, though the coffee was quite good.
Facilities
6.0
Patricia
United States of America, August  2024
7.4/10

I had a wonderful time at this hotel! The room was spacious with a breathtaking panoramic view of the city, and the staff was incredibly friendly and respectful. On the downside, there was a bit of noise from electrical installations, and the dining options could have been improved. However, the central location made it convenient to explore nearby attractions, making it a decent value for money overall.

Rooms
8.0
The room was huge with high ceilings, a clean comfortable bed, and an accessible balcony that showcased a stunning view of the city. It felt very spacious, but there was some sound disruption from the electrical installations.
Service
9.0
The staff was exceptionally friendly, always treating me with respect and making me feel welcome. Their cheerful demeanor and willingness to help made my stay even better.
Location
9.0
The location was very central, close to a mall, and not far from key meeting points and the river. It was convenient for my needs during the stay.
Dining
5.0
The dining experience was quite average and modest, which is somewhat expected for a business hotel in the area.
Facilities
6.0
The hotel offered basic facilities, but they were quite standard and did not stand out.
Darrell
United States of America, August  2024
7.2/10

I had a nice stay at the hotel, enjoying a great location that's right in the middle of both the old and new centers of Astana. The rooms offered a fantastic view of the city and were quite comfortable, although the service could use some improvement as it wasn't always attentive. Dining was pretty basic and left a bit to be desired. Overall, it was a decent experience, but I think there's room for enhancement, especially in the dining options.

Rooms
9.0
The rooms were clean and comfortable, with a nice view of the nearby park and the city, and they felt spacious with high ceilings. I particularly enjoyed the accessible balcony and the panoramic views, which were amazing under the ever-changing Kazakh sky.
Service
6.0
The service was okay, but I noticed that the staff wasn't always focused on the needs of travelers. While they were helpful, there were times when I felt they could have done more.
Location
9.0
The location is quite convenient, situated perfectly between the old and new centers of Astana. It's great for accessing nearby restaurants and shops, making it easy to explore the area.
Dining
5.0
The dining experience was a bit simplistic and below the standard of other hotels of the same rank. I found the options quite basic, and breakfast lacked variety.
Facilities
7.0
The facilities were acceptable, but nothing particularly stood out as exceptional. I felt they met my needs but could certainly be improved for a more luxurious experience.
Paul
United States of America, August  2024
7.0/10

My stay at the hotel had its ups and downs. It was spacious and clean overall, but the old furniture and lingering stale smell made it less enjoyable. The staff was friendly and helpful, which I appreciated, and the location was great, being close to attractions. However, soundproofing was a significant issue, and better pillows would really improve the experience.

Rooms
5.0
The rooms were spacious and clean, but they had old furniture and an unpleasant stale smell that lingered. The pillows were uncomfortable, and the poor soundproofing made it hard to relax.
Service
8.0
The staff was very friendly and kind, always ready to help, even with language barriers. They treated customers with respect, which I appreciated.
Location
9.0
The location was great, very close to the national park, shopping centers, and the opera house, making it convenient for exploring.
Dining
7.0
The breakfast buffet was really good with plenty of options, though other dining experiences felt quite average.
Facilities
6.0
Facilities were decent but not outstanding. I'd hoped for more modern amenities given the price.
Joseph
United States of America, August  2024
6.2/10

I recently stayed at this hotel, and while the location is fantastic and close to the national park and shopping centers, I found the rooms to be quite dated and in need of a refresh. The staff was friendly but at times seemed a bit unprofessional. Overall, it was a decent experience, but I wouldn't say it was ideal for the price I paid.

Rooms
6.0
The room I had was pretty big and had spectacular views, but it only had a shower and no bath, which I was hoping for. It felt old and really needed some refurbishment.
Service
5.0
The service was a mixed bag. While the staff were friendly and tried to be helpful, I waited nearly 45 minutes for an iron and was initially told to iron on the 7th floor, which was a hassle. Their payment processing was also a bit wonky.
Location
9.0
The location is great, very central, with most attractions within walking distance. It was also close to the national park and shopping areas, which was a plus.
Dining
5.0
The dining options were pretty average, just what you'd expect from a business hotel. At peak times, the choices were quite limited, which was disappointing, but the views from the restaurant were nice.
Facilities
6.0
The hotel had basic facilities, but nothing stood out as exceptional. The amenities could definitely be improved to match the location's potential.
Daniel
United States of America, August  2024
7.2/10

The hotel offered a spacious and comfortable stay, with clean rooms and a great breakfast buffet. The staff was friendly and helpful, and the view from my room was lovely, overlooking the nearby park and city. However, I found the location a bit inconvenient for exploring both the old and new centers, and the dining options were quite modest, lacking variety during peak times.

Rooms
9.0
The rooms were really spacious and comfortable, and they were kept clean throughout my stay. I also appreciated the nice view of the park and city.
Service
8.0
The staff was nice and friendly, always treating me with respect and being helpful, even when there were language barriers.
Location
7.0
The location was decent, sitting between the old and new centers, but it didn't feel ideal for getting around to both areas easily.
Dining
5.0
While the breakfast was delicious, I found the dining choices quite limited, especially during peak times.
Facilities
7.0
The hotel had a good range of facilities, but I feel some more amenities could have improved the overall experience.
Spacious and comfortable rooms
Limited dining options
Hannah
United States of America, July  2024
6.0/10

The hotel has a great central location with easy access to attractions, restaurants, and shops, making it super convenient for exploring. However, the rooms were a bit disappointing with uncomfortable furniture and poor soundproofing. The service was generally friendly but could use more training to ensure a better experience. Dining options were limited, but the breakfast did include freshly made eggs, which was a nice touch.

Rooms
5.0
The rooms were not very clean and had old furniture, with an uncomfortable smell that lingered. The pillows were especially bad, and the soundproofing was poor, making it hard to sleep.
Service
5.0
The staff was courteous but non-intrusive. However, there was an incident where I felt insulted rather than helped, which affected my overall experience.
Location
9.0
The location was fantastic, right in the center with most attractions within walking distance, which made it easy to get around during my stay.
Dining
6.0
The dining experience was pretty basic with limited choices, but the fresh eggs for breakfast were a highlight.
Facilities
6.0
The facilities were decent, but nothing extraordinary stood out that would enhance the overall stay.
Paul
United States of America, July  2024
5.8/10

I had a mixed experience at this hotel. The location is quite central and convenient, making it easy to explore the area. The rooms, however, left much to be desired with their outdated furniture and unpleasant smells. Although the staff were friendly and helpful, the service could be slow at times. Overall, while the hotel has potential, there are noticeable areas for improvement.

Rooms
5.0
The rooms had old furniture and an unpleasant stale smell that lingered, even after airing. The pillows were uncomfortable, and the soundproofing was poor; I could hear other guests slamming doors and talking in the hall.
Service
6.0
The service was friendly but inconsistent. I had to wait nearly 45 minutes for an iron and ironing board after being directed to a different floor, which could definitely use some improvement.
Location
9.0
The hotel’s location is excellent, just a short distance from the national park and shopping centers. It’s really convenient for getting around the city.
Dining
5.0
I found the dining options to be quite basic and not very impressive. There wasn't much variety, which was disappointing.
Facilities
5.0
Facilities seemed adequate but not extraordinary. There could be more amenities to enhance the overall experience.
Carl
United States of America, June  2024
6.6/10

I had a mixed experience at this hotel. The location was fantastic, with many attractions within walking distance, and the views from my room on the 16th floor were stunning. However, the room itself was a letdown, with old furniture and a stale odor that didn't go away. Service was friendly, but it took a long time to get basic items like an iron. Overall, decent value for the central location, but the room quality left a lot to be desired.

Rooms
5.0
I stayed on the 16th floor and while the view of the city was fantastic, the room was not as clean or comfortable as I hoped. The old furniture and stained carpets made it feel less inviting, and the pillows were quite uncomfortable. I also noticed that soundproofing was poor, making it hard to relax.
Service
6.0
The staff was very friendly and helpful with local information, but I found it frustrating that it took almost 45 minutes to get an iron and ironing board after being directed to the 7th floor.
Location
9.0
The hotel is centrally located, making it easy to explore attractions, including a national park and shopping centers, all within walking distance.
Dining
6.0
The dining options were average; breakfast was standard for a business hotel in the region. There was a decent variety, but it didn't impress me as much as I hoped.
Facilities
7.0
The hotel had a number of facilities, but I didn't get a chance to use many of them. The standards seemed to align with what you'd expect from a business hotel.
Steve
United States of America, June  2024
8.0/10

I had a lovely stay at this hotel, which is perfectly situated between the old and new centers, making it super convenient for exploring. The rooms were spotless and provided all the necessary amenities for a comfortable stay. The only downside was the service, which could be improved, particularly with payment processing. Overall, I feel like I got good value for my money, especially given the location and cleanliness.

Rooms
9.0
The rooms were very clean and well-equipped with all the necessary facilities. I really enjoyed the relaxing shower which made my stay even better.
Service
6.0
While the staff was generally helpful, there was a hiccup with payment processing which felt a bit unprofessional. However, they were quick to assist after I reported my issue.
Location
10.0
The location is excellent, right in the middle between the old and new centers, with most attractions within walking distance. It's also conveniently close to a mall and the river.
Dining
8.0
The breakfast options were quite extensive and delicious, which made starting my day a pleasure.
Facilities
7.0
The overall facilities were satisfactory, but nothing particularly stood out as outstanding.
Amanda
United States of America, June  2024
6.2/10

I had a mixed experience at this hotel. On the plus side, the staff was incredibly friendly and welcoming, creating a nice atmosphere. The location was great, with easy access to shopping centers and cultural attractions. However, the rooms were quite dated and had an unpleasant smell, which made my stay less comfortable than I had hoped. The breakfast options also left something to be desired, as they were quite basic and limited, especially during peak times.

Rooms
5.0
The rooms were spacious but had old furniture and an unclean carpet with stains. Unfortunately, there was a stale odor that lingered despite ventilation, and the pillows were uncomfortable.
Service
7.0
The staff was nice and very welcoming, but they could use a bit more training. Despite the language barrier at times, their friendly attitude really stood out.
Location
9.0
The location was fantastic, not too far from the center of town, making it convenient to explore Astana. It was also close to a national park and other attractions.
Dining
5.0
The dining experience was modest and could use improvement. The breakfast options were quite basic, and I found it disappointing, especially during busier times.
Facilities
6.0
The hotel had some basic facilities, but nothing stood out as exceptional. Overall, they could improve to better meet guests' needs.
Robert
United States of America, June  2024
7.0/10

The hotel is conveniently located near a mall and meeting points, making it easy to get around the city. The staff was friendly and generally attentive, which enhanced my stay. The rooms were nice and clean, although sometimes it felt quite echoey inside. Dining options were limited and not particularly appealing. Overall, the hotel provides decent value for the price, but there's definitely room for improvement.

Rooms
7.0
The rooms were clean but had a strange echo effect, which made them feel less cozy.
Service
8.0
The staff was nice and friendly, taking good care of guests most of the time.
Location
9.0
The location was great, with easy access to traffic and a mall nearby.
Dining
5.0
Dining options were limited and didn’t quite match my expectations, especially for breakfast.
Facilities
6.0
Facilities were okay, but nothing stood out as exceptional.
Robert
United States of America, June  2024
6.0/10

I had a mixed experience at this hotel. On the plus side, it has a fantastic central location close to restaurants and shops, and the views from the rooms are absolutely breathtaking. However, the room decor felt outdated and the comfort was lacking, especially with the pillows and soundproofing. The service left room for improvement too, which I didn’t expect for the price I paid.

Rooms
5.0
The room had high ceilings and a comfortable bed, along with a balcony offering a panoramic view of the city. Unfortunately, there was a stale smell that lingered, the furniture was old, and the soundproofing was not great.
Service
5.0
The service was friendly, but I found the responsiveness lacking. I had to wait too long for simple requests, and some staff didn’t provide accurate information.
Location
9.0
The location was very good, right in the heart of the city and close to a huge shopping mall, which made it convenient for dining and shopping.
Dining
6.0
Dining options were pretty basic, and while the breakfast hours were reasonable, I expected more variety.
Facilities
6.0
Generally, the facilities were decent, but nothing stood out as impressive. It felt like they could use an upgrade.
Hal
United States of America, June  2024
6.6/10

I stayed at this hotel and found it to have a stunning view of the city, with a comfortable bed that offered good value for money. However, the rooms had a stale smell and the furniture felt quite dated. The staff was generally helpful, but there were moments of unprofessionalism that I noticed. Despite these issues, the location was excellent, as it made exploring Astana very easy.

Rooms
5.0
The rooms had high ceilings and a clean, comfortable bed, but unfortunately, the carpet was old and stained, and there was an unpleasant stale smell that lingered even after airing out. Soundproofing wasn't great either, as I could hear doors slamming and conversations in the hall.
Service
6.0
The staff was generally helpful, but I encountered some unprofessional service when it came to processing payments. It felt like they were not adequately equipped for the tasks at hand.
Location
9.0
The location is fantastic for exploring Astana, with many attractions within walking distance and various restaurants and shops nearby.
Dining
7.0
The dining options were plentiful and tasty, but nothing stood out as particularly special.
Facilities
6.0
Facilities were average, with nothing particularly luxurious, but they served their purpose well enough.
Dick
United States of America, May  2024
8.0/10

I really enjoyed my stay at this hotel, thanks to its excellent central location and spacious rooms with stunning city views. The service was friendly and helpful, but it did take a while to get some items delivered. The dining experience was great with a wide selection of food, and while everything was comfortable and clean, I would have loved a bath in the bathroom as it was just a shower. Overall, I felt it was a solid place to stay for the value.

Rooms
8.0
The rooms were spacious, clean, and warm, with high ceilings and a comfortable bed. I loved having a panoramic view of the city, although the balcony didn’t open.
Service
6.0
The staff were very friendly and understanding, even if communication was sometimes a bit tricky. However, I found it frustrating that it took nearly 45 minutes to get an iron and ironing board.
Location
9.0
The hotel is centrally located, very close to shopping centers, and within walking distance to a mall and the river, which made it super convenient for my travels.
Dining
9.0
The dining experience was truly enjoyable with a tasty and extensive menu. Dining on the 16th floor offered an amazing view of Astana that really enhanced the meal.
Facilities
8.0
The hotel had great facilities, although I didn’t use all of them. Everything was well-maintained and modern, which contributed to the comfort of my stay.
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Rooms and Guests2 Guests, 1 Room